Patronato – Pension Assistance

There is special assistance available to the Italian community through the Patronato agencies. Patronati are welfare organisations recognised under Italian law and funded by INPS (Italian Social Security Authority). Services funded by the Italian Government are completely free of charge.

Our Patronato is called EPASA-ITACO. It comprises over 400 offices worldwide. We help people get social security entitlements by advocating the person’s case with INPS.

In Australia, the Department of Human Services recognises the important role of the Patronati and cooperates with them when a claimant or pensioner agrees to it. We can help people in dealing with Centrelink. This is done only with the authorisation of the person.

How can we help?

Our Patronato offers a number of important services to allow pensioners to interact confidently with INPS and Centrelink. We can help with claims related to Italian, Australian and European (French, Belgian, German and Swiss) Age Pensions, Survivor Pensions, Disability Pensions, Income Declarations (REDD), Life Certificates and Justice of the Peace services.

Where to find us:

Head Office: 1 Coolatai Crescent, Bossley Park NSW 2176

Five Dock: c/o. Professionals Real Estate, 72d Great North Road, Five Dock NSW 2046

Austral: Scalabrini Village, 65 Edmondson Avenue, Austral NSW 2179

Request an appointment to your closest location

Bexley: Scalabrini Village, 28-34 Harrow Road, Bexley NSW 2207

Chipping Norton: Scalabrini Village, 199 Epsom Rd, Chipping Norton NSW 2170

Lansvale: Club Italia, Cnr of Hollywood Dr & Wharf Rd, Lansvale NSW 2166

Moorebank: St Joseph’s Catholic Parish, 231 Nuwarra Road, Moorebank NSW 2170

Punchbowl: St Jerome Catholic Parish, 2 Turner Street, Punchbowl NSW 2196

Mobility Home Service

If you suffer from a disability or have difficulties in travelling to one of our contact centres you can subscribe our friendly Mobility Home Service. The service entitles you to two visits at home per year by a qualified welfare officer to assist you with your pension matters, for lodging documents including Income Declarations and Life Certificates.

This service is only available to patrons residing within the Greater Sydney Metro Area and attracts a service fee as this service is not funded by the Government. Additional visits may incur additional fees to cover for incurred expenses by the travelling welfare officer.


For enquiries regarding the pension services we offer, please contact our office on (02) 8786 0888 or via email at